U.S. Capital Advisors COVID-19 Business Continuity Plan Update - March 23, 2020
HOUSTON, TX (March 23, 2020) U.S. Capital Advisors LLC is closely monitoring the COVID-19 coronavirus outbreak and adjusting our business conduct in a responsible manner. The safety of our employees and their families, and that of our clients and our local and wider communities is a central focus of our efforts.As part of our broader business continuity plan (BCP), USCA has implemented policies and procedures consistent with the current health and safety guidelines for the COVID-19 outbreak. We have also taken steps to ensure that our clients do not experience any disruption in service. We have suspended business travel and meetings and have set up employees in our offices to work in a manner that is consistent with the guidelines on cleaning and disinfecting common surfaces and social distancing practices. We are taking extra precautions to ensure that employees who may be at increased risk of getting or spreading the virus are able to self-isolate for an extended period of time, with necessary personal and professional support. Our Financial Advisors, other professional staff and key support people have the ability to work remotely in an effective and secure manner.A substantial number of our employees are currently working remotely with no impact on our delivery of services to clients. Our BCP builds in redundancy, cross training and back up planning to address situations involving substantial or key absences of employees. We are continually monitoring the situation and enhancing and adjusting our processes as needed. Our clients and business partners should continue to reach out to their USCA contacts in the normal manner. If you experience any disruption in communications or services or have any concerns, please let us know by contacting your USCA Financial Advisor or USCA manager or supervisor.